Privacy Policy

Welcome to Bliss Yoga & Mindfulness Studio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blissandmindfulyoga.com, use our services, or communicate with us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number, mailing address
• Account Information: Username, password, and profile details created via fitDEGREE
• Payment Information: Processed securely through third-party payment processors (we do not store credit card data)
• Communication Data: Messages, inquiries, and feedback you send us
• Usage Data: IP address, browser type, pages visited, and time spent on our website
• SMS/Text Opt-In Data: Phone number and consent records for text message communications

2. How We Use Your Information

We use the information we collect to:

• Process class bookings, memberships, and payments
• Send appointment confirmations, reminders, and schedule updates
• Communicate promotions, class announcements, and studio news
• Respond to your inquiries and provide customer support
• Improve our website, services, and user experience
• Comply with legal obligations and enforce our policies
• Send SMS/text messages when you have provided consent

3. SMS & Text Message Communications (A2P)

Your consent to receive SMS messages is not a condition of purchasing any goods or services from us. Standard messaging terms are supported. Carriers are not liable for delayed or undelivered messages.

4. How We Collect SMS Consent

We collect your consent to receive SMS messages through the following methods:

• Online opt-in forms on our website
• Class registration and membership sign-up forms via fitDEGREE
• Paper sign-in forms at our studio location
• Verbal consent recorded during onboarding

We maintain records of all opt-in consents including the date, time, and method of consent in compliance with applicable regulations including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC requirements.

5. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our business (e.g., fitDEGREE for scheduling, payment processors, email/SMS platforms) who are bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: For any other purpose with your explicit consent

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may control cookie settings through your browser settings. Disabling cookies may affect some functionality of our website.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in and opt-out records are retained for a minimum of 4 years in compliance with TCPA requirements.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to data portability

To exercise any of these rights, please contact us at the information provided below.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. Third-Party Links

Our website may contain links to third-party websites such as fitDEGREE, Apple App Store, and Google Play Store. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Business: Bliss Yoga & Mindfulness Studio
• Owner: Halldora Hart
• Address: 311 N De Villiers Street, Pensacola, FL 32501
• Phone: 970-616-2988
• Email: [email protected]
• Website: blissandmindfulyoga.com